TheONbutton Durham Computer Services

Remote IT Support and Computer & Technology Help in Durham, Chapel Hill and Raleigh NC

Fix hp Laserjet 1012 Windows 7 driver issues

hp Laserjet 1012 Windows 7 driverI recently had an all-time lucky find when someone left an hp Laserjet 1012 laser printer in the recycling area of my apartment building, which looked to be in good condition.  The Laserjet 1012 is a pretty handy home and small office printer with pin sharp resolution, so I thought I’d give it a try.  There was no toner in the printer, but a quick shopping spree on eBay would fix that.  So $19 and a few days later, I had the Laserjet 1012 happily churning out pages from a Windows XP netbook.  Time to hook it up to Windows 7…or not as hp would seemingly prefer.

You see, it turns out that hp decided to not support the Laserjet 1012 on Windows 7.  It’s not as if the printer is even all that old, and hp does offer Windows XP & Vista drivers, so this has probably left a lot of owners high and dry…or more likely bitter.  Nevertheless I fearlessly went ahead and plugged the Laserjet 1012 into a Windows 7 computer to see what would happen.  Windows 7 did try valiantly to install the printer but ultimately failed and placed it in the Unspecified bucket within the Devices and Printers window.

I recalled a piece of advice that a Windows 7 dev had given me way back in the January 2009 Windows 7 Beta days, which was that Vista drivers would sometimes work if a manufacturer hadn’t yet written a native Windows 7 driver.  That was back when Windows 7 drivers were thin on the ground and we were still 9 months away from a retail release of Windows 7.  That approach shouldn’t apply now, but it didn’t look like hp was going to come up with a Laserjet 1012 Windows 7 driver anytime soon.

So I downloaded the Vista 64-bit driver from hp’s website, opened up the Properties window for the Laserjet 1012 in Devices and Printers, found the driver section and chose Update Driver.  I selected the Vista 64-bit driver that I’d just downloaded and hey presto, it installed in a flash!

Your mileage may vary of course, but this simple process got the Laserjet 1012 working on my Windows 7 Home Premium 64-bit system.  It’s a shame that hp chose to not support the printer natively in the new OS, but I guess they want us to buy new hardware.  In a manner if speaking, their success is one of their challenges; the Laaserjet 1012 is so good that it’s hard to imagine why a home user would need a better quality laser printer.  So persuading people to upgrade willingly is probably a difficult task, but the approach should be to raise the bar even higher with compelling new products rather than simply withdrawing support.

Neil Berman

Advertisements

Sep 26, 2010 Posted by | Computing, Guides, Hardware, Software | , , , , , | 13 Comments

   

%d bloggers like this: